Delivering our unique service all over the world
Our service is based on the “Omotenashi” philosophy.
Managing professional relationships between businesses and
Helping businesses achieve their objectives
Through our experiences in Japan, we believe that communicating with a real human, instead of the commonly used Interactive Voice Response system in the US, is a key feature that makes us a unique contact center. We will set a new standard in FCR ratings（First Call Resolution).
Our goal is to increase revenue for our clients by understanding their customer’s needs and opinion. With over 20 years of experience, we can ensure results and help your company grow."Omotenashi" is Japanese brand of service which means going the extra mile for our clients and their customers.
A contact center unlike any other
Advantages of Choosing tele-net
We will increase revenue for your company by solving your customers’ problems.
Our goal is not only to strive for a low-escalation rate, but to also deliver solutions to our clients. We handle any complaint with confidence and sincerity and help them solve any issues with personalized service, not by just reading from a standardized script.
Industry know-how gained from over 20 years experience.
We have dealt with many industries including financial, retail, DRTV, cosmetics, I.T., telecom, etc. and have experience working with clients in Japan, USA, Southeast Asia and Europe.
Tailor-made services based on customers needs.
We can provide customized services depending on what each client needs.
Creating Value Through Customer Retention
We understand the customer’s needs and opinions.
Using timely surveys, we measure the customer’s
satisfaction level on the treatment they’re getting.
As a solutions provider, we’ll make sure every customer is happy with the products and services they get from their client.
Inbound Call Support
We provide a full range of inbound call services: Customer support, technical support.
We can convert your complaints into loyal customers
We`ve converted 27.8% of our clients customers from cancellation back to loyal customers.
Thereby saving potentially lost revenue and improving customer satisfaction.
Drop us a line to talk about your project
Got Any Questions or Comments?
We'd love to hear from you, so don't hesitate to contact us with any inquiries about our services. Please allow 24 hours for a member of our team to review and respond to any questions that you may have.
You can also contact us on our US toll free number at 1-844-370-7222
tele-net service proposal >> Document download
< tele-net Corporation >
46th floor Shinjuku Center Bldg, 1-25-1 Nishi-Shinjuku,
Shinjuku, Tokyo, Japan 163-0646
Tel: +81 (3) 5909 7222
16th floor Osaka station 4th Building,
11-4 Umeda1, Kita-ku, Osaka-city,
Osaka City, Osaka 530-0001
Tel: +81 (6) 7632 7222
6th floor Taihaku Center Bldg, 2-19-24 Hakata Station Mae,
Hakata, Fukuoka 812-0011
Tel: +81 (92) 483 7222
5th floor J Building, Okihama higashi, Tokushima City
Tel: +81 (88) 611 7222
2606-1 Kanaenagokuma, Iida City, Nagano 395-0804
Tel: +81 (265) 21 7222
3-3 Keyakidai Mito City, Ibaraki 310-0842
< tele-net America Corporation >
US Toll Free: 1-844-370-7222
USA - Los Angeles
19800 MacArthur Blvd. Suite 300 Irvine, California 92612
< Cebu tele-net Philippines Corporation >
Philippines - Manila
The Enterprise Centre,Ayala Avenue,
corner Paseo de Roxas Makati
Tel: +63 (02) 885 8444
Philippines - Cebu
5/F GAGFA IT CENTER, F. Cabahug Street,
Kasambagan, Cebu City, 6000, Philippines
Tel: +63 (32) 260 7222
Philippines - Cebu
16th Floor Cebu. I.T. Tower,
Cebu Business Park, Cebu City, 6000 Cebu
China - Dalian
Dalian Software Park 6, Dalian Hi-tech Zone
Dalian, Liaoning, China
© Copyright 2016. tele-net Corporation. All Rights Reserved.